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Privacy Policy

Last Updated: January 28, 2025

Illume Digital Studio (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains our practices regarding the collection, use, and disclosure of personal information from visitors to our website, https://illumedigitalstudio.com (the “Website”). By using our Website, you consent to this Privacy Policy.

We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly. If you have any questions, contact us at [email protected].

1.Information We Collect

1.1 Personal Information

Personal information identifies you, such as your name, email address, phone number, address, and preferences. This includes:

  • Information provided via forms (e.g., consultations, free estimates, or newsletter signups).
  • Information collected for contests, promotions, or surveys.

1.2 Non-Personal and Aggregate Information

Aggregate data is information collected about groups or categories of users without identifying individuals (e.g., website traffic analytics). This helps us improve our services and marketing strategies.

1.3 Cookies and Log Files

  • Cookies: Cookies are small files stored on your device that enhance your browsing experience. These cookies track session data, website preferences, and demographics. You can disable cookies in your browser settings, but some features of our Website may not function properly.
  • Log Files: We collect log data such as your IP address, browser type, and access times to analyze trends, administer the Website, and improve functionality.

2. How We Use Your Information

We use your personal information to:

  • Fulfill your requests (e.g., consultations, estimates, or project inquiries).
  • Provide newsletters, promotions, or updates (you may opt out anytime).
  • Improve the Website’s functionality and user experience.
  • Respond to inquiries and provide customer support.
  • Conduct surveys and internal analytics.
  • Comply with legal obligations and enforce our Terms of Service.

3. Sharing and Disclosure of Personal Information

3.1 Third-Party Service Providers

We may share personal information with vendors who assist in providing services (e.g., email marketing, hosting, payment processing). Confidentiality agreements bind these providers and only use data for agreed purposes.

3.2 Legal Obligations

We may disclose your personal information if required by law or to:

  • Comply with a subpoena or legal request.
  • Protect our rights, property, or users.
  • Prevent fraud or security threats.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Your Privacy Rights

4.1 California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Request access to the personal information we collect about you.
  • Request deletion of your personal information, subject to legal exemptions.
  • Opt-out of the sale or sharing of personal information.

To exercise your rights, email us at [email protected].

4.2 GDPR Compliance (for International Visitors)

If you are located in the EU/EEA, you have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to data processing.
  • Withdraw consent at any time.

To make a request, contact [email protected].

5. Children’s Privacy

Our Website is not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, contact us at [email protected], and we will promptly delete it.

6. Security

We implement reasonable safeguards to protect your personal information from unauthorized access, alteration, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Choice/Opt-Out

You may opt out of receiving marketing emails by clicking the “unsubscribe” link in our emails. Please note that you will continue to receive non-marketing messages (e.g., account-related emails).

8.Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Review the privacy policies of third-party sites before providing them with your information.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Material changes will be announced on our Website. Continued website use after updates constitutes your acceptance of the revised policy.

10. Contact Information

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Illume Digital Studio
Email: [email protected]
Phone: 312.820.8090

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